IELTS General Writing Task 1: Problems with a lecture theatre (formal)

Sep 9, 2021 | IELTS, IELTS Test, IELTS Writing

This month’s model essay is a formal letter about problems with a lecture theatre. You will know when you have to write a formal letter in IELTS because the instructions will tell you to begin your letter Dear Sir/Madam …

It is always important in the Writing test to answer all parts of the question fully and equally. If the bullet point has a plural – answer in the plural (e.g. ask more than one question). 

We uusally suggest answering each bullet point with a single paragraph – but this is not the only way to organise your letter.

Here is the template followed when answering this month’s question…


1st paragraph – introducing the context of the letter

2nd paragraph – answering the first and second bullet points

3rd and 4th paragraphs – answering the third bullet point

Sign off

The Question 

You should spend about 20 minutes on this task.

Your company recently booked a lecture theatre in a university for an important presentation. There were some problems with the facilities in the lecture theatre. 

 Write a letter to the booking manager. In your letter

  • give details about this presentation
  • describe the problems with the facilities in the lecture theatre
  • say what you want the manager to do

Write at least 150 words.

You do NOT need to write any addresses

Dear Sir or Madam,

IELTS Writing General Task 1 Model Answer - Problems with a lecture theatre (formal) by Andrew Turner @

The Answer

Dear Sir or Madam, 

I write to express my dissatisfaction in regard to the substandard quality of the facilities in the London Business School lecture theatre during my presentation of 4 January 2021. 

This presentation was of the utmost importance to both my company – which, I might add, has been a valued corporate partner of the School since 2014 – and to the delegates present. Given the nature of the event, a talk on cloud computing to C-suite executives, reliable technology was vital. Yet I was surprised to discover on my arrival that the venue’s WiFi connection was shaky at best, and the audiovisual equipment could not offer the 4K capabilities described at the time of booking. 

These failings resulted in repeated difficulties presenting and left attendees unable to engage fully with, or derive any real value from, the talk they had paid to attend. 

I therefore ask that you refund their tickets in full. Kindly respond with your anticipated timescale for processing these payments.


Alan Sanders

What next?

If you would like to answer the same question and receive feedback, purchase one of our Writing Correction Packages.

If you would like to watch a video about how to write IELTS General Task 1 letters, visit this page.

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